Your personal urgent care doctor. No waiting room. No red tape
Home-based and telehealth visits for adults who need straightforward, urgent care—when you need it, where you need it.
If you’re willing to take care of your health, you shouldn’t have to sit in crowded waiting rooms, repeat your story, or chase callbacks. Surrogate Family Care gives you a personal doctor who knows you, respects your privacy, and handles the details so you don’t have to jump through hoops.
PATIENT PROBLEM
External Problems (what you’re dealing with):
Long waits for “urgent” care
Crowded ERs and urgent care centers
Phone trees, voicemail, and poor follow-up
Seeing a different face every time you need help
Feeling like a chart, not a person
Internal Problems (how it feels):
Disrespected and talked down to
Frustrated enough to put off care or ignore issues
Tired of feeling like your time and privacy don’t matter
Worried that once you start with the system, you’ll lose control
Philosophical Problem (why it’s wrong):
If you’re willing to look after your health, the system shouldn’t make you jump through hoops.
When you accept the limits of insurance-based care, you’re agreeing that your health is not a priority. Your health deserves to be your priority and your doctor’s priority.
Inner Monologue We Understand:
“I really don’t want to go sit in an ER.”
“This shouldn’t be this complicated.”
“I just want someone who knows what they’re doing.”
“I don’t need a lecture — I need help.”
“I’d rather pay than wait around all day.”
Book a Call
Schedule a quick call to learn more about our services.
Talk to Team
Discuss your loved one’s needs with our team in 15 minutes.
Schedule a Visit
Set up a house call or telehealth visit that fits your schedule.
THE GUIDE (EMPATHY + AUTHORITY)
Empathy (we see what you see):
You’ve served, worked hard, and handled your life on your own terms. Sitting in a crowded waiting room, repeating your story to strangers, and feeling rushed is not your idea of care..
At Surrogate Family Care, we believe you deserve a personal doctor who treats you with respect, protects your privacy, and stays in your corner.
We are committed to providing our patients the care we would want our own family to experience. By keeping our model personal, we can make sure you are treated as the priority you are.
Authority (why you can trust us):
Board-certified physicians with years of experience caring for adults in hospitals, clinics, and at home
Skilled in urgent issues, complex medical histories, and chronic conditions
Clear plans, honest conversations, and time to talk things through
We show our expertise by being available, decisive, and steady. Clear plan. No red tape.
Book a Call
Schedule a quick call to learn more about our services.
Talk to Team
Discuss your loved one’s needs with our team in 15 minutes.
Schedule a Visit
Set up a house call or telehealth visit that fits your schedule.
THE PLAN (HOW IT WORKS)
Step 1:
Schedule a brief call
Click “Get started” and choose a time to speak with our team. We’ll listen to what’s going on and confirm that a home visit or telehealth visit is right for you.
Step 2:
Meet your personal doctor at home or online
We schedule a house call or video visit. Your doctor reviews your history, listens, examines when needed, and gives you a clear plan. No rush. No crowd.
Step 3:
Follow up when you need us
When you’re ready for follow-up, you schedule directly with your doctor through our secure online portal. You keep one personal doctor who knows you and can “just handle it” when something comes up.
Book a Call
Schedule a quick call to learn more about our services.
Talk to Team
Discuss your loved one’s needs with our team in 15 minutes.
Schedule a Visit
Set up a house call or telehealth visit that fits your schedule.
Personal Care For Your Loved Ones
Book a Call
Schedule a quick call to learn more about our services.
Talk to Team
Discuss your loved one’s needs with our team in 15 minutes.
Schedule a Visit
Set up a house call or telehealth visit that fits your schedule.
BOOK A CALL
Schedule a quick call to learn more about our services.
HOME VISITS
Doctors come directly to your home, providing comfort and convenience.
TALK TO TEAM
Discuss your loved one’s needs with our team in 15 minutes.
PERSONALIZED CARE
Tailored healthcare made easy, focused on your loved one’s needs.
SCHEDULE A VISIT
Set up a house call or telehealth visit that fits your schedule.
TRUSTED PHYSICIANS
Dependable, caring, and experienced doctors providing attention with dignity and respect.
Services
How We Work:
Pay-per-visit
No insurance required, Medicare accepted
Serving the 5 boroughs of NYC, Long Island, and Westchester, Putnam, and Dutchess counties
What We Can Help With:
Urgent Sick Visits
Breathing issues, infections, sudden pain, or feeling “off”
House calls or telehealth, depending on what’s safest and most appropriate
Clear guidance on what can be handled at home and when higher care is needed
IV Infusions (when appropriate)
Select IV treatments safely provided in your home when they fit your care plan
Focused on support and stability, not unnecessary add-ons
Rapid lab tests
Rapid viral screens (influenza, COVID, RSV), rapid Strep antigen, bloodwork
Vaccinations
Your Privacy and Control:
You decide when to call
Your story is not spread across a large system
No lectures, no pressure—just clear options and a plan you agree with
TESTIMONIALS
Book a Call
Schedule a quick call to learn more about our services.
Talk to Team
Discuss your loved one’s needs with our team in 15 minutes.
Schedule a Visit
Set up a house call or telehealth visit that fits your schedule.
If you’re thinking, “I really don’t want to go sit in an ER,” you’re not alone—and you’re not stuck.
Surrogate Family Care gives you a personal doctor who respects your time, your privacy, and your independence. We cut through the red tape, keep things straightforward, and stay with you until there’s a clear plan.
What happens when you click “Get started”?
You choose a time for a brief call with our team.
We listen, explain visit options and pricing, and answer your questions.
If it’s a fit, we schedule your first home or telehealth visit and take it from there.
Book a Call
Schedule a quick call to learn more about our services.
Talk to Team
Discuss your loved one’s needs with our team in 15 minutes.
Schedule a Visit
Set up a house call or telehealth visit that fits your schedule.
Surrogate Family Care – Your personal urgent care doctor, at home and online.
Contact Information
Phone: (516) 806-2223
Email: [email protected]
Service Area: 5 Boroughs of NYC, Long Island, Westchester, Putnam, and Dutchess Counties, NY
© Copyright 2026. Surrogate Family Care. All Rights Reserved.